Overview
At Mosscart, we strive to ensure you have a seamless shopping experience. Please note that we do not offer returns or refunds for purchased products.
All products purchased from Mosscart are final sale, and no exchanges, refunds, or returns will be entertained unless the product received is defective or damaged.
Product Delivery
Your products will be delivered within 7 working days of placing your order. If there are any delays, we will notify you via email or phone.
Defective or Damaged Products
If you receive a defective or damaged product, please contact us within 48 hours of receiving the item. You can reach us at mosscart07@gmail.com with proof of the defect or damage (photos or videos). Our team will review your case, and if approved, we will provide a replacement for the same item.
Need Help?
For any questions or concerns regarding your order, feel free to contact us at mosscart07@gmail.com. We are here to assist you.